Simple Returns, Guaranteed Satisfaction

The VacDaddy wants you to be happy with your purchase. We prefer to hear any concerns and work with you to solve the issue as well as offer suggestions and training to help you understand and work with this new technology. Please contact us with your concerns and let’s get that VacDaddy working well for you!

Return Policy

If we have done all we can to help you and you insist that it will not work for you, then we will ask you to return the VacDaddy in its original packaging, clean and in good working condition, along with the receipt or proof of purchase.

Damages and Restocking Fee

We reserve the right to charge for any damages beyond normal wear and tear, plus a 20% restocking fee. Any original credit card fees incurred with your purchase and shipping charges of the product at time of purchase, as well as shipping charges at time of return, will not be refunded.

Refund Process

Your refund will be in the form of your original chosen method of payment and will be issued after the returned item has been inspected.

30-Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. We cannot accommodate requests for refunds for any VacDaddy unit after thirty days of receipt of the product. Of course, your circumstances may require special consideration.

Return Instructions

Once we receive and review your information, you will be contacted with instructions on how and where to send your return. Items sent back to us without first requesting a return will not be accepted.

To start your return please follow the steps:

  1. Login to your account with the same email used to place the order
  2. Select the correct order number
  3. Click on Request Return

Start Return

``